Privacy Policy

This Privacy Policy refers to information we obtain about you and the use we make of it in the course of our business.

When I visit your website, what information do you gather about me?

We ask for the information we need to provide the service you’ve requested. As a result, the answer to this question depends almost entirely on how you choose to make use of our website and its services.

Currently website customers provide information in order to take advantage of the following services:

Purchases: Name, address, phone, e-mail and credit card information are necessary for purchase of plans. Please note that credit card information is not stored beyond the period of transaction.

We use Google Analytics and UserFly to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated by Google Analytics and UserFly relating to the use of the website is used to improve the website.

Will you ever disclose my data to any other organisations?

Only organisations providing services requested by you are given access to your information. Certain information is disclosed, for example, to the funeral directors who will provide the guaranteed service element of the plan you are purchasing.

What are cookies and do you use them?

Cookies are small tags, stored in your browser, which allow us to identify you as you move through the site. They often include an anonymous unique identifier that is sent to your browser from a website’s computer and stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

It is very common for sites do this whenever a user visits the site in order to track online traffic flows. Cookies also record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Choosing the last of these options means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the features available on our website. Browsers vary; the “Help” menu of your browser will tell you how to change your cookie preferences. If you have set your computer to reject cookies you can still browse this website anonymously until such time as you wish to register for any services.

How can I amend the data I have supplied to you?

If you require any of your data amended please contact us quoting your current details and the amendments for:-
Funeral plans
Wills and probate services
Can you make changes to this policy?

There may be developments in how we use your data. Any changes will be notified to you by the updating of this policy.

If you don’t find your concern addressed here, feel free to contact us by e-mailing us at info@goldenleaves.co.uk